Built for WhatsApp-first service businesses

Turn every WhatsApp conversation into measurable growth.

Ethera helps service businesses capture leads, reply faster, book customers, connect payments and invoicing, manage renewals, and see which campaigns become revenue.

WhatsApp CRM Connect Convert Grow Campaign attribution Bookings Billing Payments + invoicing CRM integrations

The local business reality

Your customers already run on WhatsApp. Your operations should too.

01

Leads arrive everywhere

Instagram ads, posters, referrals, QR codes, website clicks, and walk-ins all end up in chat.

02

Follow-up gets messy

Teams lose track of who replied, who booked, who paid, and who needs renewal attention.

03

Marketing becomes guesswork

Without source tracking and connected systems, businesses spend money without knowing which campaign actually converts.

The Ethera system

One connected flow from first message to loyal customer.

Connection channels

Meet customers wherever they choose to start.

Ethera turns each channel into a trackable conversation, so teams know where the enquiry came from, what the customer wants, who owns the follow-up, and what happened next.

01

WhatsApp number

Direct messages to the business number, routed into inbox, bot flows, and team assignment.

02

Website chat and CTAs

Buttons like Book a trial, Ask a question, or Request pricing open a pre-filled WhatsApp journey.

03

Instagram and Facebook

Click-to-WhatsApp ads, profile links, posts, and DMs become measurable campaign leads.

04

QR codes

Posters, flyers, menus, shop windows, events, reception desks, and business cards get scan tracking.

05

Google Business Profile

Local search visitors can move from discovery to WhatsApp enquiry with source context preserved.

06

Email and forms

Website forms, lead magnets, and enquiry emails can create CRM records or trigger WhatsApp follow-up.

07

Phone and reception

Walk-ins and phone enquiries can be logged manually so offline demand is not invisible.

08

Referral links

Customers, partners, teachers, and local promoters can share tagged links that show who drove the lead.

Capture

Turn Click-to-WhatsApp ads, QR codes, and bio links into tracked leads with source attribution.

Convert

Use a live inbox, bot intake, sales assignment, pipeline stages, reminders, and conversion dashboards.

Book

Manage classes, trials, slots, capacity, and teacher assignment from the same customer journey.

Bill

Track payers, contracts, invoices, monthly grids, and renewal reminders without leaving the CRM.

Retain

Spot renewal windows, follow up with opted-in customers, and keep conversations visible to the team.

Measure

See pipeline performance by campaign, source, programme, and outcome so growth is less of a mystery.

Interactive demo

Follow one lead from advert to booked customer.

Step 1

A local campaign starts the conversation.

A Lisbon language school runs a Click-to-WhatsApp campaign for free trial classes. Ethera keeps the source tag attached from the first message.

Go-to-market focus

Built for service businesses everywhere, with launch focus in high-WhatsApp markets.

Local service operators

Education, health, wellness, beauty, fitness, tourism, and professional services where the first sale often starts in chat.

  • Fast mobile-first sales follow-up
  • Campaign source tracking from ad, QR, referral, and website traffic
  • Team handover from lead to booking to billing

Regional growth strategy

Portugal and Malta are strong early markets because WhatsApp is already embedded in daily customer communication.

  • Portuguese and English operating flows
  • GDPR-aware consent and opt-out handling
  • Local invoicing and payment integration priorities

Integrations

Connect the systems that turn conversations into cash flow.

CRM sync

HubSpot

Sync high-value leads, deals, lifecycle stages, and sales ownership when a business already runs its central CRM in HubSpot.

Advertising

Meta Ads

Track Click-to-WhatsApp campaigns from first message to booked trial, won deal, and revenue outcome.

Automation

Zapier and Make

Connect Ethera to calendars, spreadsheets, forms, email tools, task systems, and custom operations workflows.

Bookings

Google Calendar and Microsoft 365

Keep trials, appointments, reminders, and team availability aligned with the calendars teams already use.

Commerce

Shopify and WooCommerce

Useful for service businesses that also sell products, kits, classes, vouchers, or memberships online.

Accounting

Xero and QuickBooks

Push financial summaries and customer payment context into the accounting stack as businesses mature.

Success story

Step Up used Ethera to connect marketing, WhatsApp, sales, classes, and billing.

Step Up began with a familiar problem: leads were arriving through WhatsApp, Instagram, referrals, and local campaigns, but the team needed one place to track follow-up, book trials, manage students, and understand which campaigns created paying customers.

"Ethera gave us one connected view of the customer journey, from the first WhatsApp message to the trial booking, contract, invoice, and renewal follow-up."

Step Up Idiomas
Language schoolsClinicsBeauty salonsGymsTutorsDriving schoolsTourism providersLocal services

Launch ready

Prepared for GitHub, Vercel, and your domain.

This homepage is structured as a static Vercel site now. Once the domain is ready, connect the GitHub repository, import it into Vercel, and point DNS to the production deployment.

Book the first demo

Book a demo

Start with a short form, then tailor the demo to the business.

A form is the right first step because Ethera demos work best when we know the business type, current channels, integrations, and the main growth bottleneck before the call.

Discovery demo

30 minutes to map the business journey from first enquiry to payment and renewal.

Live platform walkthrough

45 minutes using a realistic WhatsApp, pipeline, booking, and billing scenario.

Integration review

For teams already using Stripe, InvoiceXpress, HubSpot, calendars, or automation tools.

This opens your email app with the demo request prepared.